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Digital Engagement Strategies For Government Public Affairs

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TBA

GENERAL SESSION DAY 1 Shenendoah Room

8:00am EDT

Registration and Continental Breakfast Shenendoah Room

8:30am EDT

Chairperson's Opening & Speed Networking
Kharma I. Finley-Wallace, Hoverfly Media Shenendoah RoomKharma I. Finley-Wallace

9:15am EDT

Learn How To Provide Exceptional Content And Customer Service Through Your Social Media
Azusa Police Department Shenendoah RoomMike Bires

9:50am EDT

How To Measure Qualitative And Quantitative Data From Your Social Media Efforts To Improve Your ROI
Genome Alberta Shenendoah RoomMike Spear

10:25am EDT

Morning Refreshments and Networking Break Shenendoah Room

10:45am EDT

Monitoring Your Customers’ Feedback In Real-Time With The Customer Experience Management System
U.S. Census Bureau Shenendoah RoomRaul Cisneros

11:20am EDT

Building A Self-Service Government: Klout And Why It Matters
The City of Los Angeles Shenendoah RoomLisa Stotelmyre

11:55am EDT

Lunch On Your Own -- But Not Alone Shenendoah Room

1:30pm EDT

Interactive Exercise Part I - Digital Engagement Strategies For Government Public Affairs Shenendoah RoomBonnye Hart

2:15pm EDT

Don’t Just Engage Your Citizens, Have Them Join Your Workforce!
U.S. Immigration and Customs Enforcement Shenendoah RoomKevin Downey

2:50pm EDT

Afternoon Refreshments and Networking Break Shenendoah Room

3:05pm EDT

Learn How Your Agency Can Announce Larger Than Life And Out Of This World News In Only 140 Characters
NASA Goddard Space Flight Center Shenendoah RoomAries Keck

3:40pm EDT

Interactive Speaker Panel Session - Get Your Questions Answered! Shenendoah Room

4:15pm EDT

Chairperson Recap & Close Of General Sessions For Day 1 Shenendoah RoomKharma I. Finley-Wallace

4:30pm EDT

Networking Reception Shenendoah Room

6:00pm EDT

Dinner: Reservations Have Been Made! Shenendoah Room